The B2B Digital Shift

Vicky holiday

Vicky Measures

Published
17/04/2026

B2B buying behaviour is changing fast. And most websites haven’t caught up.

Find out what’s happening, why it matters, and what's holding your site back.

There's been a fundamental shift in B2B buyer behaviour.

You've probably noticed it.

The phones are quieter, yet inboxes are stacking up. 

That's because 83% of the B2B buying journey now consists of independent research. 

Buyers only reach out once you've made their shortlist, making your website the most valuable marketing and sales asset.

But most B2B websites aren’t designed to accommodate this shift.

In this report, we've analysed the latest research from Forrester, Gartner, and LinkedIn, and explained the biggest mistakes that hold B2B websites back.

 

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